Innovation, Provocation and Service Blueprints (plus a short rant)
Over the course of the last four weeks I have been learning about the principles and tools of service design in our Q2 theory course. Service design is a subset of interaction design that involves the...
View ArticleEverything to everyone: CapMetro redesign iteration 4
Last night I did my third round of user testing at one of my favorite bars in Austin. For those of you who are just tuning in, the quarter-long assignment for the methods class is to redesign the smart...
View ArticleA moving experience: Nearing the end of the CapMetro ReDesign
It’s week 7. That might not mean much to you, but to us here at Austin Center for Design it means we have 10 days left to finish out the second quarter of the Interaction Design for Social...
View ArticleHigh Fidelity – How to ask the right question
At Austin Center for Design one of the nicest things you can hear is Jon Kolko saying, “You made a thing. I’m proud of you.” You made a thing? A major tenant of the curriculum is learning to make...
View ArticleIn the end there can be only one…
Designers are always talking about killing babies. Don’t worry, it’s a metaphor. In this case, the babies are ideas, our ideas. And like parents, we can get pretty attached, pretty quickly....
View ArticleRecruiting Participants for User Testing
We are three students in the Interaction Design and Social Entrepreneurship program. We are developing a service to help people balance day-to-day enjoyment of their lives with their financial goals of...
View ArticleTipping point: Established testing protocol and making it up as we go along
Part 1: How do you Test for that? Way back in Quarter 1 in our theory course we talked about lateral thinking. Lateral thinking describes part of the creative process that allows us to jump sideway (or...
View ArticleThe Best Intentions: above average results
For the “With best intentions” section of our final theory course we are reading an article on international development by Michael Hobbes, an article on the role of private corporations in...
View ArticleDesign Ethic: Connecting Intent, Method & Result
All of the authors we read for the section of our theory course entitled “power” agree that design is powerful social force. They vary however in how they view design, whether it is simply a collection...
View ArticleWhat is Design Fiction: Constraints, Technology & Culture
All of the articles we read for the “Technology-Strange and Familiar,” section of our theory class, address our ability to understand the role of technology in society. Specifically, each author looks...
View Article